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Integrate your Zoho CRM with Insighto to unlock powerful automation! Once connected, you can create leads directly in Zoho CRM from conversations in Insighto or set up calendar events for appointment bookings. This guide will show you how to connect and configure the Zoho tool for seamless workflows.

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🔧 Zoho Tool Setup

  1. Go to Tools & Integration
From the left-hand sidebar of your Insighto dashboard, click on Tools & Integration.
  1. Click on Set Up
Locate the Zoho Tool and click Set Up.
  1. Click on Start New
After clicking Set Up, a popup window will appear. Click Start New to begin creating a new configuration.
  1. Log In to Zoho Account
You’ll be redirected to Zoho CRM. Log in using your credentials to authorize the integration.
  1. Accept Permissions
After logging in, Zoho will ask for permission to connect with Insighto. Click Accept to grant access and complete the integration.
  1. Name Your Configuration and Click Create
Enter a descriptive name for your configuration, then click Create.
  1. Enable Required Functions and Save
Toggle on the functions you want your assistant to use with Zoho. Then click Save.
  1. Configure Calendar Preferences and Click Finish
In the Calendar configuration section:
  • Select the Service: Choose the service you want to link (e.g., consultations, demos).
  • Select Staff: Pick the staff member whose calendar will be used for appointments.
Click Finish to complete setup.

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🤖 Connect with Assistant

  1. Edit Any Existing Assistant
From the Assistants section, click the three dots next to the assistant you want to update and select Edit Assistant.
  1. Click on Connect Tools
In the Tools tab:
  • Click Connect Tool
  • Select Zoho Tool as the tool type
  • Choose your tool configuration
  1. Use Prompts to Trigger Zoho Functions
Navigate to the Prompt section in the assistant editor. Define instructions that allow your assistant to:
  • Create a Lead
  • Check Availability
  • Book Appointments
  • Use other calendar actions