🔋 Wallet Consumption Rates
Your wallet is charged based on your usage across different services.🎙 Voice (Azure Standard)
- ¢6 ($0.06) per minute
💬 Chatbot (gpt-3.5-turbo)
- ¢1.5 ($0.015) per customer query
⚠️ Note: The rates above reflect usage with the base model (gpt-3.5-turbo) and Azure’s regular voice engine.
🧩 Voice Service Breakdown
Voice service charges are composed of 4 components:| Component | Cost per minute (¢) |
|---|---|
| Transcription | 1 |
| LLM | 1 |
| Voice | 2 |
| Platform | 2 |
| Total | 6 |
🔢 Voice Pricing Examples
| Case | Multipliers (T, LLM, Voice, Platform) | Cost Breakdown (¢) | Total (¢/min) |
|---|---|---|---|
| Regular LLM + Azure Voice | 1, 1, 1, 1 | 1 + 1 + 2 + 2 | 6 |
| Regular LLM + ElevenLabs Voice | 1, 1, 2.5, 1 | 1 + 1 + 5 + 2 | 9 |
| Regular LLM + Cartesia Voice | 1, 1, 1.75, 1 | 1 + 1 + 3.5 + 2 | 7.5 |
| Regular LLM + PlayHT Voice | 1, 1, 2.5, 1 | 1 + 1 + 5 + 2 | 9 |
| Regular LLM + Voice (Your Keys) | 1, 1, 0, 1 | 1 + 1 + 0 + 2 | 4 |
| o3-mini + ElevenLabs Voice | 1, 2, 2.5, 1 | 1 + 2 + 5 + 2 | 10 |
| o3-mini + Azure Voice | 1, 2, 1, 1 | 1 + 2 + 2 + 2 | 7 |
| OpenAI Realtime (4o-mini) | 0, 10, 0, 1 | 0 + 10 + 0 + 2 | 12 |
| OpenAI Realtime (4o) | 0, 46, 0, 1 | 0 + 46 + 0 + 2 | 48 |
⏱ Voice usage is measured per second and prorated accordingly.
🤖 Chatbot Pricing
Chatbots use only the LLM component. Your cost per customer query depends on the LLM model used.| LLM Model | Multiplier | Cost per Query (¢) |
|---|---|---|
| gpt-3.5-turbo | 1 | 1.5 |
| o3-mini | 2 | 3.0 |
| gpt-4 | 20 | 30 |
| gpt-4o | 10 | 15 |
Would you like me to generate a visual infographic version of this pricing breakdown?