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Telynx Set Up For Voice AI

Connect your Insighto voice assistant to a Telynx phone number and let users interact via real phone calls.
This guide will walk you through setting up Telynx and integrating it with Insighto.

1. Click on Login

• Go to Telnyx Login
• Enter your credentials, and access your dashboard.
• Once logged in, you’ll land on the Telnyx Console homepage.

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2. Click on API Keys

• In the top right corner, click on your profile icon.
• From the dropdown menu, click on API keys.

Go to Telnyx Console

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3. Create API Key

• Click the Create API Key button on the right side.
• This will generate a new Telnyx API key.
• Copy the key and keep it handy for Insighto setup.

Go to API Keys

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4. Login to Insighto

• Go to Insighto Login

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5. Navigate to Tools & Integrations

• Click on Tools & Integrations from the dashboard.

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6. Click on Telnyx Setup

• Select Telnyx Setup from the list.

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7. Click on Start New

• Click on Create New.

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8. Enter Details and Create

• Enter a Name and API Key.
• Click on Create.

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9. Save

• Click on Save to confirm integration.

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10. Go to Widgets

• Click on Widgets.

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11. Create Widget

• Click on Create Widget.

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12. Select Provider Type

• Choose your Provider Type.

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13. Select Widget Type

• Choose the Widget Type.
• Provide Name and Description.
• Click on Next.

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14. Select the Assistant

• Choose your AI Assistant from the dropdown and proceed.

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15. Configure Telnyx Widget

Configure the behavior of your Telnyx-powered voice assistant:

• Enable Call Recording (optional) – recordings available in Telnyx dashboard.
• Set Maximum Call Duration (e.g., 300 seconds for 5 minutes).
• Select your Telnyx Account from the dropdown.
• Choose a Phone Number associated with the account.

Once done, click Finish to complete deployment.

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16. Test Your Voice Assistant

• Call the Telnyx number you just configured.
• Ensure the conversation flows correctly based on your prompt and voice settings.